1.How do I clean Orthodontic Box?
Our Orthodontic Box products are very easy to clean, all you need to do is simply rinse them with water and soap and dry them.
2.Does Orthodontic Box have a shelf life?
Orthodontic Box is a personal care product and we recommend that you replace Orthodontic Box once every two months or so to avoid the growth of bacteria.
3. What if the product is lost in transit?
If your Orthodontic Box product is lost in transit, we will help you contact the courier company for processing.
4. About the packaging
Our Orthodontic Box will be packed in thickened carton, please check carefully when you receive our Orthodontic Box, if there is any problem, please contact us first.
5.Sign for receipt
Please check whether the package is intact before signing the receipt.
After receiving the Orthodontic Box, if damage is found, please contact us in time and we will handle it properly.
Another person signed for, as the consignee himself signed for.
If the package is rejected for customer reasons (non-quality issues), the shipping cost will be borne by the customer.
6. How can I cancel an order?
After the order is paid successfully, the user can check the order status in the account order details.
If the order has not been packed for shipment, you can cancel the order in the account order details. After the order is cancelled, the payment will be refunded to your payment account in full within 1-2 business days. The exact refund time depends on your payment method.
If the order has been packaged and shipped, as our Orthodontic Box is a special product, we do not accept returns for refunds, so please be careful when placing your order.